Privacy Policy and cookies

PRIVACY & COOKIES POLICY

This policy explains how Mayin Productions Ltd (trading as SJ Magic) collects, uses, and protects your personal information when you use this website or engage our services. We are committed to protecting your privacy and handling your data in line with UK data protection law (the UK GDPR and the Data Protection Act 2018).

Who we are

Mayin Productions Ltd (trading as SJ Magic) is the data controller responsible for your personal information.

Company number: 13901907
Website: sjmagic.co.uk
Email: enquiries@sjmagic.co.uk

If you have any questions about this policy or how we handle your data, you can contact us at enquiries@sjmagic.co.uk.

Information we collect

We may collect and process the following kinds of personal information:

Information you provide when you contact us or make an enquiry, including your name, email address, telephone number, event details, and any message you send us.
Information you provide when you make a booking, including event date, venue, and the services requested.
Information relating to payments and invoices, including billing details (note that card payments are handled by our payment provider, and we do not store full card details ourselves).
Information about your use of this website, including pages visited, time spent, and similar analytics data, collected automatically through cookies and similar technologies.

How we use your information

We use your personal information to:

Respond to your enquiries and provide quotes
Arrange, confirm, and deliver performances and services you book
Send statements, invoices, and collect payment
Keep records required for our business and accounting obligations
Improve and administer this website

Our lawful basis for processing

We rely on the following lawful bases under the UK GDPR:

Performance of a contract, where we are arranging or delivering a booking you have requested.
Legitimate interests, where we respond to enquiries and run our business, provided your rights do not override those interests.
Legal obligation, where we are required to keep records (for example, for tax and accounting).
Consent, where you have agreed to receive marketing or where required for certain cookies.

Sharing your information

We do not sell your personal information. We may share it with trusted third parties who help us run our business, including:

Our website host and booking system providers (this website is hosted on Wix, and bookings may be taken through a third-party booking widget)
Our payment provider, Stripe
Our accountant and professional advisers
Any agents or sub-contractors involved in delivering a booking

These parties may only use your information in line with this policy and our instructions. We may also disclose your information where required to do so by law, in connection with legal proceedings, or to establish, exercise, or defend our legal rights.

Cookies are small files that a website transfers to your device through your web browser (where you allow it) that enable the site to recognise your browser and remember certain information. We use cookies to understand your preferences based on previous and current site activity, to improve your experience, and to compile aggregate data about site traffic and interaction so we can offer a better site in future.

The cookies we use fall into the following categories:

Essential – Some cookies are essential for the site to provide a service you have requested, such as enabling communication between your browser and our site, or remembering your cookie preferences. You may not be able to use parts of the site without these.
Analytics – These help us understand how visitors use the site, for example by counting the number of different people visiting rather than the total number of visits. Without them it would be difficult to measure and improve how the site performs.
Preferences – These remember choices you make so the site can be tailored to you, such as serving you the same content or recognising you when you return.
Social Sharing – Third-party cookies that let you share content directly on social networks such as Facebook and Instagram. See "Third-party cookies" below for more detail.

How to reject or opt out of cookies

You can refuse cookies by adjusting the settings in your browser to decline them. If you do, you may be unable to access certain parts of the site. Unless you have set your browser to refuse cookies, our system will issue them when you use the site. The "Help" menu in most browsers explains how to stop accepting new cookies, how to be notified when you receive one, and how to disable them altogether. For more general information about cookies and how to manage or delete them, visit allaboutcookies.org.

Third-party cookies

Some of the cookies described above are placed on your device by third parties when you use our site. These third parties may also read cookies on your browser to collect information or serve content to you. We have no control over these cookies or how those third parties use them; they are used to allow the third party to provide a service to us, such as analytics. To opt out of interest-based advertising cookies from some third parties, visit youronlinechoices.com.

Other websites

This website contains links to other websites. We are not responsible for the privacy or cookie practices of any third party.

How long we keep your information

We keep your personal information only for as long as necessary for the purposes set out above. Enquiry and booking records are typically retained for up to 6 years to meet accounting and legal requirements, after which they are securely deleted.

Your rights

Under UK data protection law, you have the right to:

Request access to the personal information we hold about you
Ask us to correct information that is inaccurate or incomplete
Ask us to delete your information in certain circumstances
Object to or restrict how we use your information
Request that we transfer your information to another provider
Withdraw your consent at any time, where we rely on consent

To exercise any of these rights, contact us at enquiries@sjmagic.co.uk. You also have the right to complain to the Information Commissioner's Office (ICO), the UK's data protection regulator, at ico.org.uk.

Governing law

This website and its contents are governed by English law.

Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page with a revised date below.

Last updated: 24 June 2026